L77 Privacy Policy — How Your Information Is Protected

L77 is one of Bangladesh's most trusted online gaming platforms. We understand how sensitive your personal information is, which is why our commitment from day one has been clear — to protect your privacy and honour the trust you place in us.

In this Privacy Policy, l77 clearly explains what data we collect, why we collect it, how it is stored, and when it is used. There are no hidden terms or small-print surprises — everything is stated plainly in straightforward language.

Our Privacy Policy is built in compliance with GDPR (General Data Protection Regulation) and applicable international data protection laws. l77 believes privacy is a fundamental right — not just a legal obligation.

L77 only collects data that is necessary to operate the platform, maintain security, and provide you with a better experience. We do not collect anything beyond what is needed.

• Information provided during registration is stored directly and securely in our systems.
• Full payment card numbers are never stored on l77 servers.
• Information provided via live chat or email is retained for support purposes.
• Automatically collected cookies and log data are not retained for more than 90 days.

L77 uses your information only for specific, legitimate purposes. We will never use your data for anything not outlined in this policy.

• Account management: For registration, login, password reset, and account verification.
• Financial Transactions: For processing deposits, withdrawals, and issuing bonuses.
• Customer Support: For your questions, complaints, and issue resolution.
• Security: For fraud detection, account protection, and anti-money laundering purposes.
• Legal obligations: For reporting required by licensing authorities and applicable regulations.
• Service improvement: Anonymous analytics to improve the platform experience.
• Contact: Important updates, security alerts, and transaction confirmations.

L77 never sells your data. In limited circumstances, however, certain information may need to be shared with specific third parties. We are committed to full transparency in every such case.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Identity Verification Service: Information may be shared with licensed verification providers for the KYC process.
• Law Enforcement Agencies: In cases of a valid court order or written request from a government authority.
• Licensing Authority: To the regulatory authority to maintain our gaming licence.
• Fraud Prevention: Anonymized data analytics with industry-proven security services.

In all of the above cases, we ensure that third parties comply with our privacy standards and are bound by contract. They may not use your information for any other purpose.

The l77 website uses cookies. Cookies are small text files stored in your browser that help improve your experience and keep the platform secure.

• Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, settings). You can turn this off.
• Analytics Cookies: Anonymous data collected to understand which pages are most used. You can turn this off.
• Security Cookies: Used to detect fraud and bots. These are essential and cannot be disabled.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.

L77 does not retain your data for longer than necessary. Each type of information has a defined retention period.

Once the retention period expires, your data is permanently deleted or anonymised so that you can no longer be identified in any way.

As an l77 user, you have important rights over your personal data. We fully respect and uphold all of these rights.

L77 strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration and confirmed through the KYC process.

• Date of birth is verified at registration, and accounts for individuals under 18 are not permitted.
• If any minor's information has been collected inadvertently, it will be permanently deleted as soon as we become aware of it.
• If you believe your child is using l77, please contact us immediately at support@l77.bio.
• Our Detailed Policy on Minor Protection Responsible Play available on this page.

L77 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways.

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notice will be sent to your registered email address.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of the platform after a policy update will be considered acceptance of the revised policy.

To request a previous version of our Privacy Policy, contact us at support@l77.bio. We can provide all archived versions.

For any privacy-related questions, concerns, or requests, please reach out to our dedicated privacy team. We are always ready to help.

Your privacy is our priority. At l77, you can always game with peace of mind — every piece of your data is safe with us.